Shipping policy

Effective Date: 07/29/2023

Thank you for shopping with amba beauty. We strive to provide you with an exceptional shopping experience, including timely and reliable shipping services. This Shipping Policy outlines our shipping procedures, delivery options, and related information. Please read this policy carefully to understand how we handle shipping for your orders.

1. Shipping Zones and Regions

1.1 Shipping Availability:

  • We currently offer shipping to customers located within the United States. If your country or region is not listed, we regret that we cannot deliver to your location at this time.

2. Shipping Methods and Delivery Timeframes

2.1 Shipping Methods:

  • We utilize reputable shipping carriers to ensure the safe and efficient delivery of your orders. The available shipping methods may include standard shipping, expedited shipping, and other options based on your location and order specifics.

2.2 Delivery Timeframes:

  • The estimated delivery time will depend on your shipping address and the shipping method chosen during checkout.
  • Please note that the delivery timeframes are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.

3. Order Processing and Handling

3.1 Order Processing Time:

  • We strive to process and ship your orders as promptly as possible.
  • The standard order processing time is usually 2-3 business days. Please note that this timeframe may be subject to change during peak seasons or promotional periods.

3.2 Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status and whereabouts of your package throughout the shipping process.

4. Shipping Costs

4.1 Shipping Charges:

  • Shipping costs will vary based on your location, the weight and size of the items in your order, and the chosen shipping method.
  • The shipping charges will be displayed during the checkout process, allowing you to review them before completing your purchase.

4.2 Free Shipping:

  • We may offer free shipping promotions on qualifying orders. The conditions for free shipping will be specified on our website or during promotional periods.

5. Customs, Duties, and Taxes

5.1 International Orders:

  • Unfortunately, we do not ship internationally at this time.

6. Address Accuracy

6.1 Correct Address Information:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for any delays, mis-deliveries, or non-deliveries caused by inaccurate or incomplete address information.

7. Shipping Delays and Issues

7.1 Delayed Shipments:

  • While we make every effort to meet our estimated delivery times, shipping delays may occur due to unforeseen circumstances. In such cases, we will do our best to inform you promptly and keep you updated on the status of your order.

7.2 Lost or Damaged Packages:

  • In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately.
  • We will work with the shipping carrier to initiate an investigation and assist you in resolving the issue.

8. Policy Changes

8.1 Amendment:

  • We reserve the right to modify or update this Shipping Policy at any time.
  • Changes to the policy will be effective from the date of posting on our website.

By placing an order with amba beauty, you acknowledge that you have read and agreed to the terms and conditions of this Shipping Policy.

If you have any questions or need further assistance, please don't hesitate to contact our customer support team.

amba beauty

shop@ambabeauty.com